Privacy Policy

Last updated: May 12, 2025

This Privacy Policy describes how Rovava (the "Site", "we", "us", or "our") collects, protects, uses, and discloses your personal information when you visit our website, utilize our services, or make a purchase from rovava.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of our Services, whether you are a customer, a casual website visitor, or any other individual whose information we collect in accordance with this policy.

Please read this Privacy Policy carefully before using our Services.

1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our operational, legal, or regulatory practices. Any updates will be posted directly on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we safeguard your data.

2. How We Collect and Use Your Personal Information

To successfully deliver our Services and fulfill your orders, we collect personal information from various sources. The specific types of data we gather depend entirely on how you interact with our Site.

Beyond the specific operations outlined below, we may also utilize your information to maintain direct communication with you, optimize our storefront, fulfill legal compliance obligations, enforce our Terms of Service, and defend our corporate rights or the rights of our community members.

3. What Personal Information We Collect

The term "personal information" refers to any data that identifies, relates to, describes, or can be reasonably linked to you. Here are the categories of information we collect:

Information You Provide Directly to Us:

  • Contact Information: Your full name, physical shipping address, billing address, phone number, and email address.

  • Transaction Details: Order history, payment confirmations, and details regarding items you have viewed, purchased, or added to your shopping cart.

  • Account Credentials: Usernames, passwords, and security verification data used to secure your personal account.

  • Customer Support Records: Any text, messages, or information you explicitly choose to include when reaching out to our help center.